JOB DESCRIPTION:
The Program Specialist for the Long-Term Care Ombudsman (OMB), Senior Health Insurance Program (SHIP) and Senior Medicare Patrol (SMP) performs a variety of professional duties related to the administration of these three programs.  He/she will support the activities of the LTC Ombudsman to include providing advocacy services to residents in long-term care facilities.  These activities may include: managing incoming referrals for the program, providing facility walk-throughs to assure residents are familiar with and understand the role of the LTC Ombudsman and how to contact the LTC Ombudsman. In addition, the position may assist, as needed, with identifying, investigating, and resolving complaints related to residents in long term care facilities, supporting the development of family and resident councils, facilitating public comment on rules and regulations; and seeking administrative, legal and other remedies to protect the health, safety, welfare and rights of residents. The program specialist will also support activities related to the SHIP and SMP Programs; including providing data entry in to the SHIP/SMP reporting databases and coordinate the Senior Health Insurance and Senior Medical Patrol Programs.  This includes: assisting with open enrollment and other outreach activities, and counseling to assist clients with choosing an appropriate plan, answering basic questions regarding their benefits, coverage and billing; and when needed help in resolving complex issues.

EDUCATION AND EXPERIENCE:
Bachelor’s degree in behavioral or social sciences, preferred or at least 2 years work experience providing the above-listed or related duties and certification or the ability to become certified as a LTC Ombudsman, SHIP/SMP Counselor (must become certified within 3 months of employment).

Must have good written and oral communications skills, as well as interviewing and computer skills; must be able to relate well with public and have a valid driver's license.  Spanish Speaking preferred!

WORKSITE ADDRESS:  
1070 West 1600 South - Building B.  St. George, UT  84770 or 585 North Main St. Cedar City, UT 84720

WORK SCHEDULE:
20 hours per week, flexible schedule

SALARY:
Starting Salary $1,455 per month

INSTRUCTIONS:
Interested applicants should submit cover letter, resume, and application (found here on this web page in the yellow area below) to:

    Five County Association of Governments / Human Resource Department
    P.O. Box 1550
    St. George, UT  84771
    or send via email to:  csinagra@fivecounty.utah.gov

    Applications must be received by 5:00 p.m. on Tuesday, January 15, 2018